Politique d'expédition

Shipping & Handling

All orders received will generally be processed and shipped out within 4-5 days unless the item is out of stock which you will be alerted via email or phone call by our customer service team.

Our primary shipping service carrier is USPS which ships to all states including Haiwaii and Guam. PO Boxes are also accepted. Delivery time varies depending on USPS which usually takes 3-5 business days with a valid USPS tracking number. In some circumstances, we will request signature confirmation without notice. You will be emailed promptly when your order has been shipped.

Custom Duties and VAT Fees:
We are shipping from the United States, so upon delivery you may incur extra charges such as custom duties and VAT fees.
These fees are not within our control and are charged by the country's Customs' office.

International Duties and Taxes:
VP-Collectibles is NOT responsible for any taxes/duties/tariffs associated with any orders. The buyer is responsible for all taxes/duties/tariffs. We serve as only the shipper and we do not pay any of the fees.

Your orders will be packaged with highest grade packaging supplies to maximize transit protection. In any event your package arrives damage due to carrier's misconduct, please email us with photo evidence immediately at info@valkpoint.com for assistance.